Production intelligence

Ask your systems
anything, in
plain English.

Business teams live in spreadsheets. Observability data lives in engineering tools. The insight that needs both? It never happens. LogSurface AI fixes that — no engineers, no queries, no waiting. Just ask in plain English and get the insight that matters.

🔒 Your data stays in your S3 ⚡ Multi-TB/day ready 🚫 No vendor lock-in
Get Early Access Open App →
Your S3
you own your data — no vendor lock-in
TBs
of daily logs, no problem
0
SQL knowledge required
3
signals, one conversation
90%
less time to root cause
logsurface — live analysis
# A product manager asks a question
you → is checkout working today?

── analyzing performance ──
→ 98.7% of checkouts completing normally
→ avg response time: 240ms (within target)

── found 1 issue ──
→ payment failures spiked 12× at 09:14
→ resolved by 09:31 (17 min impact)

── business impact ──
→ ~340 customers affected
→ no impact since resolution

logsurface → Checkout is healthy now. Brief payment
           issue 09:14–09:31, ~340 customers.
           All systems normal since.

you →
How it works

Three steps from question
to answer.

No query language to learn. No dashboards to build. Just ask what you need to know.

01
Point us at your S3 bucket

Your logs, traces, and metrics already land in S3 via OpenTelemetry. Just give LogSurface read access. Up and running in minutes.

02
Ask in plain English

"What's causing slow checkouts?" or "Compare this week's error rate to last week" or "Which service has the most failures?" Just type what you want to know.

03
Get clear, actionable answers

LogSurface investigates across your traces, logs, and metrics — and returns evidence-backed answers with tables, summaries, and business context. Not raw data dumps.

04
Follow up naturally

Every answer is the start of a conversation. Ask follow-ups, drill deeper, explore different angles. LogSurface remembers context so you don't have to repeat yourself.

05
Built for enterprise-scale data

Processing multiple terabytes of logs per day? That's exactly what LogSurface is designed for. Query across months of production history without sampling, without limits, without a DBA.

Live analysis session
"why did error rates spike this morning?"
→ Checking error trends
↳ Error rate jumped from 0.3% to 14.2% at 09:12
→ Identifying affected services
↳ payment-service: 4,821 failures
↳ order-service: 342 failures (downstream)
→ Analyzing error messages
↳ "connection pool exhausted" — 4,819 occurrences
→ Checking recent history
↳ Similar pattern found Nov 3 (resolved by config change)
Payment service hit its connection limit at 09:12, causing cascading failures in order service. This happened before on Nov 3 and was resolved by increasing the pool size. 340 customers were affected over 17 minutes.
How it flows

From microservices
to intelligence.

Every log, trace, and metric flows from your services through OpenTelemetry into your S3 bucket. LogSurface connects directly to your data. Terabytes a day, answered in seconds.

Who it's for

Built for the people who need answers
but can't write queries.

🎧
Support Lead

Resolve escalations without engineering

When customers report issues, check production health yourself. No waiting for an engineer to context-switch from their sprint work.

"Are there any payment failures in the last hour for customers in Europe?"
📣
Marketing Manager

Tie campaigns to real user behaviour

Launched a campaign? See if traffic spiked, where users dropped off, and whether the backend held up — without filing a data request to engineering.

"Did the Black Friday campaign cause any errors or slowdowns yesterday?"
📈
Engineering Manager

System health without the dashboard maze

Get a system overview before standup. Understand incidents without digging through monitoring tools. Ask the question, get the summary.

"Give me a health summary of all services for the last 24 hours."
The shift

From bottleneck
to self-service.

See what changes when everyone on your team can investigate production data directly.

Without LogSurface
Support Slacks an engineer: "is checkout broken?"
Engineer stops their work, opens monitoring tools
Switches between 3 dashboards to correlate data
Writes a custom query to check error rates
Copies results into Slack, adds context
Total time: 20–45 minutes
Engineer lost: 1+ hour of focus
→
With LogSurface
Support opens LogSurface: "is checkout broken?"
Gets instant answer with evidence
Asks follow-up: "how many customers affected?"
Gets count, time window, resolution status
Shares the summary with the team
Total time: 2 minutes
Engineers stay focused on building
Your data never leaves your S3
The real cost

Your observability bill is growing
faster than your infrastructure.

Other providers charge per host, per GB, and per seat. More growth means higher bills — for data most of your team can't even access.

Traditional observability providers per-host pricing
Representative cost — 100 hosts · 500 GB/mo · 15 seats
Infrastructure monitoring
100 hosts × $15/host
$1,500
APM & distributed tracing
100 hosts × $31/host
$3,100
Log ingestion
500 GB × $0.10/GB
$50
Log indexing & retention
~500M events × $1.70/M
$850
Custom metrics
100 hosts × ~500 metrics × $0.05
$2,500
Per-seat licensing
15 seats × $30/seat
$450
Monthly total
$8,450 / month
$101,400 / year — and it grows as you scale
LogSurface simple pricing
Everything included. No surprises. No per-host fees.
✓
No per-host fees
Monitor everything — 10 hosts or 10,000
✓
Unlimited seats
Your entire team gets access, not just engineers
✓
Traces, logs, and metrics unified
All three signals in a single conversation
✓
AI-powered natural language analysis
Reason across your data without writing queries
✓
No query language to learn
Every team member can investigate, not just engineers
✓
Predictable pricing as you scale
Growth doesn't mean bill shock

Simple, predictable pricing tailored to your team.
No surprises when you scale.

Get Early Access →
$101,400+
typical annual spend on traditional observability (100 hosts)
Based on publicly available pricing from major per-host observability providers. Rates: $15/host infrastructure, $31/host APM, $0.10/GB log ingestion, $1.70/M log indexing, $0.05/custom metric, $30/seat. Actual costs vary by contract and volume discounts.
Early Access

Be the first to try
LogSurface.

We're onboarding a small group of teams for early access. Pricing will be simple, predictable, and nothing like the per-host, per-GB model you're used to.

Stop waiting on engineers
for your own answers.

LogSurface gives everyone on your team the ability to investigate production systems using natural language — without writing a single line of code.

Get Early Access